FAQ

Appointments are not always necessary, however we are more busier at certain times of the week.

To avoid disappointment we suggest to book an appointment, but walk ins are always welcome!

 

 

you can either call us-01284 700675- Bury, 01603 666466-Norwich or email us-info@crownjoolz.co.uk.

we can talk with you to book you an appointment based upon your free days and times.

Please note; our Bury st Edmunds bridal boutique is on different floor levels, should you require special assistant please let us know in advance.
We have space for 2-3 guests to accompany you, please note if you are late for you appointment we are unable to overrun your scheduled appointment time.

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It’s best to come with a strapless bra and nude briefs to try the dresses on.

In our experience we have found it’s best to keep an open mind when trying the dresses on, as sometimes the dress you least expect can be “the one.”

We prefer for you to pick dresses that you like and after we can make some suggestions, as you may have missed some. We will try them on and when we get down to a couple that you really like we will dress them up with the tiaras, veils and shoes.

In our shop we have two sets of dresses dependent on your chosen wedding date.

Current dresses need to be ordered in the style you choose, the size you are and the colour you like.

We need a minimum of 7 months in order for  us to receive the dresses in time and to then alter your dress to your height/body shape.

Sale dresses are bought from the rail and can be altered in many ways to fit and tailor your idea of a dream dress

Theses a discontinued or ex fashion samples and are all cleaned and checked after purchased.

We can work to shorter lead times with the sale dresses.

 

At the point of ordering we will measure you and order a brand new dress in the size you are and the colour you chose.

Normal lead time for dresses to then be delivered to us is 16 weeks.

After delivery we then call you to come try your dress!

from here we then book fittings to tailor your dress to your body shape.

We have a few payment options to suit all girls needs.

50% at the point of ordering an 50% when the dress arrives.

6 month payment plan- we need at least 9 months for this option.

12 month payment plan- we need at least 18 months for this option.

for sale gowns we also offer short payment plan options